Return Policy

Our Non-Toxic 4oz Candles are Perfect for ANY Event or Party You May Have. With Customization, You Can Design Your Favor to Fit Your Theme and Aesthetic. Made with Beeswax and Coconut Oil and TWICE Tested Fragrance Oils to NEVER Include, Carcinogens, Parabens, Phthalates, Mutagens, Hormone or Endocrine Disruptors. Making Them a Great Option for Any Guest.

Our Tiered Pricing

1-99 Favors are $6/Each

100+ are $5/Each

Plus any Shipping/Delivery Fees and Additional Customization Outside the Standard

We want you to love your product as much as we so, we have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange for another item or scent.

To be eligible for an exchange, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us an email at shopprenti@gmail.com. If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return/exchange questions at shopprenti@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Custom products (such as special orders or personalized items) cannot be returned. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Step 1: Choose Your Scents

If you have scents in mind that pair well with a corresponding theme let us know! Otherwise, we have many options for you to choose from and scents can be broken in up in multiples of 5 or they can all be the same!

Step 2: Choose Your Label

Tailored label options to make your event perfectly unique. Give us your theme, colors, and a few adjectives to describe the atmosphere you are going for for your party and we will work with you to create your ideal label.

Step 3: The Finishing Details

With the fun stuff like the scent and label decided, we will need quantity, end dates, and delivery/pick up schedules to finish off your quote.

About The Process

In the comments section of the quote form we will need the following information

Event Date and/or Deadline to Recieve Favors
Quantity
Pick up/Delivery/Shipment Option and Address if not Pick up
Scent Choice (If You Would Like One That's Not Listed We Can Discuss Options to Find Exactly What You are Looking For.
Label Design - Give Us the Theme, Colors, Name and Dates if Applicable, and a Few Adjectives to Describe the Look You are Going For. We Will Send What We Design and Will Work Until You Approve the Design.
Quote Will be Drawn up and Sent to Your Email. Once Paid We Will Get to Work. Depending on the Process, Response Time, and Customization. You can Expect the Favors to be Ready in 2-4 Weeks.